Terms & Conditions

SMS Terms & Conditions

By opting in to receive SMS messages from Prime Dental Tri-Cities / West Richland Family Dental / Prime Dental Pasco (“we,” “us,” or “our”), you agree to the following Terms & Conditions.

SMS Messaging Service

By providing your phone number and opting into SMS communications, you consent to receive text messages from us, including but not limited to:

• Appointment reminders
• Practice updates
• Promotional offers
• Service notifications
• Other relevant communications related to our dental services

Consent to receive SMS messages is not a condition of purchase.

Message Frequency

Message frequency may vary depending on your interaction with our practice and services. You may receive up to 4 messages per month unless otherwise requested or authorized.

Message and Data Rates

Message and data rates may apply according to your mobile carrier’s terms and conditions. Charges are billed and payable to your mobile service provider.

Privacy Policy

Your information will be handled in accordance with our Privacy Policy.

You may view our Privacy Policy at:

• https://www.primedentaltricities.com
• https://www.primedentaltricities.com/location/west-richland
• https://www.primedentaltricities.com/location/pasco

We will never share, trade, or otherwise sell your phone number or SMS consent information to third parties under any circumstances.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP

For assistance, you may also contact us directly at:

• (509) 967-3421
• (509) 316-2100

You may also reply HELP for additional support or contact information.

User Responsibilities

By opting into SMS communications, you confirm that:

• You are the owner or authorized user of the mobile phone number provided;
• You are authorized to consent to receive SMS messages at that number; and
• You are at least 18 years of age or have the consent of a parent or legal guardian.

Liability Disclaimer

We are not responsible for delayed or undelivered messages caused by:

• Mobile carrier issues
• Wireless network failures
• Third-party service interruptions
• Technical malfunctions
• Incorrect phone numbers provided by users

Delivery of SMS messages is subject to effective transmission by your mobile carrier and third-party service providers.

Changes to Terms & Conditions

We reserve the right to modify or update these SMS Terms & Conditions at any time. Any changes will become effective immediately upon posting to our website.

Continued participation in our SMS messaging program constitutes acceptance of any updated Terms & Conditions.